Salem VA Medical Center
Current Operating Status
As of Tuesday, March 31, 2020 4:14 PM EDT
On Monday, March 9, 2020, at 7:00 a.m., Salem VA Medical Center (SVAMC) will institute a new arrival and screening process to help protect and minimize the impact of COVID-19 (Coronvirus). Access to the SVAMC campus will be limited to two entry points to enable questionnaire screening by staff. Entry will be 24/7 through the West Gate (closer to East Salem School; and Monday-Friday from 7 a.m. to 5 p.m through the entrance to the Virginia Veterans Care Center, both located on Roanoke Boulevard.
All patients coming to the facility for an appointment should allow additional time as we expect some delays. Screenings will also be conducted at our VA Community Outpatient Clinics. This process will be in place until further notice and we appreciate your patience. We strongly encourage patients who have flu-like symptoms or concerns to call their primary care team at (540) 982-2463 and follow the prompts before they come to the facility.
Veterans who are registered in the MyHealtheVet program may reach their provider team through secure messaging. You may also wish to speak with them about treatment through VA Video Connect. Veterans' health is our top priority and we appreciate your help in limiting the spread of viruses. For more information about the Coronavirus, please read the latest information at: https://www.va.gov/coronavirus/.
Prepare. Plan. Stay informed. Visit www.ready.gov to learn about preparedness kits, family emergency plans, and more!
- Emergency: 911
- Veterans Crisis Line: 1-800-273-8255 (Press 1)
- 24 Hour Nurse: 540-982-2463
(option 3) or
- Change Your Appointment: 540-982-2463
(option 2) or
- Media Inquiries: 540-982-2463
ext. 1400 or ext. 3554
- National Veterans Helpline: 1-800-507-4571
- Patient Locator: 540-982-2463
(option 0) or
- Pharmacy Refill: 540-983-1099 or
- Staff Locator: Not Available
- Telephone Care: 540-982-2463
(option 2) or
Joselyn Cutlip, Emergency Management Specialist - (540) 982-2463, ext. 4634
Cynthia Stevens, Assistant Chief, Safety Officer - (540) 982-2463 ext. 2292