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Salem VA Medical Center



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At Salem VAMC, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • see your primary care provider within one to two business days
  • faster access to speciality care

If you need to make, cancel or change an appointment, please call the Medical Center at (540) 982-2463 or 1-888-982-2463 and press the * key.  Follow the prompt tree for further instructions.

If you cannot keep an appointment, please contact us as soon as possible. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

Direct Scheduling is also available to make an appointment for a routine eye or audiology exam.  To schedule for the Eye clinic, please dial extension 2826.  For audiolog, please dial extension 4249.

TIP: You are able to check your upcoming appointment dates and times online if you are registered and authenticated to use My HealtheVet! 

Self-Schedule Appointments

VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.