Visitor Information - Salem VA Medical Center
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Salem VA Medical Center


Visitor Information

Salem VAMC serves Veterans from a 26-county area in southwestern Virginia. In addition to our main medical center in Salem, we offer a number of services to our patients in our Community Based Outpatient Clinics (CBOCs). See the CBOC locations on the right.

Waiting Areas

For your convenience, designated waiting areas are located throughout the facility. You may also want to review our Visiting Hours and Policies. If you are visiting a Veteran in an intensive care unit, a phone is conveniently located at the unit entranceway. Please use this phone to contact the nursing station for admittance.

VA Police

Police Logo

Salem Veterans Affairs (VA) Police Service consists of federal police officers who provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 2225. In case of an emergency, dial 2224. If calling from off the campus, you may contact the VA Police by calling (540) 983-1044. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds immediately.

Several of our parking lots are equipped with emergency call boxes that automatically ring to the Police Communications Center and answered by a Police dispatcher. Emergency call boxes are also located throughout some hallways in the facility and are also answered by a Police dispatcher.

The Salem VAMC is equipped with security cameras throughout the campus which are monitored by the dispatchers in the VA Police Communication Center 24-hours a day.

Because the Medical Center is Federal property, all persons and bags are subject to search. In addition, weapons, alcohol, and illegal drugs are prohibited. VA Police enforce posted rules and regulations, to include speed limits, and parking regulations. Enforcement action is through usage of Courtesy Violation Notice, U.S. District Court Violation Notice, or physical arrest as appropriate.

Lost and Found

Lost and Found is located in the Clothing & Valuables Room in the basement of Building 143, Room BD120, phone 1-540-982-2463, ext. 2854.

Chaplain Service/Chapel

Chaplains are available for pastoral care and counseling during the week providing grief, individual and couple counseling. Chaplains provide emotional support to staff and families in times of gave concerns: when a Veteran has experienced loss, grief, despair, loneliness, anger, hopelessness, guilt or shame. In addition, chaplains conduct Memorial Services twice a year (spring and fall) and, may be available to facilitate group scriptural studies as needed.

Chaplains are available during regular business hours from 7:00am to 4.30pm, 7 days a week.

To request a chaplain during business hours, please call or have your nurse contact Chaplain Service at 540-982 2463 Extension 2892, 2891 or 2890. To reach a chaplain after business hours please contact the Administrative Officer on Duty (AOD) at 540 982 2463 Ext. 2172 to be connected to the On-call Chaplain.

Chaplains provide Worship Services on Sunday and some weekdays: Protestant Worship at 10:00am and Roman Catholic Mass at Noon. Muslim Prayers take place every Friday between 1:30pm to 3:30pm. Special Holiday Services are scheduled throughout the year. All Worship Services take place at the Chapel located in Building 144, situated between Buildings 12 and 5.

The Chapel is available to all faiths for prayer, meditation and religious worship and, open from 7:00am - 4:30pm (Sunday - Thursday) and 8:00am- 4:30pm (Friday - Saturday).

It is advisable to coordinate with Chief of Chaplain Service to use the Chapel for any public activity. Let us walk with you in your faith journey.

Decendent Affairs

Decendent Affairs is located in Building 144 and may be reached by calling 1-540-982-2463, ext. 2165.