If you have symptoms of fever, cough, and shortness of breath, call us on the Nurse Triage Line at 540-982-2463, Ext. 1981 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details
Changes to Access Salem VAMC & Visitor Information
Update: March 18: For the protection of our Veterans and staff: No Visitation is allowed at this time. Those who wish to visit Hospice/Palliative Care and Critical Care Units should call the nurse's station in those areas before visiting. No children under the age of 12 permitted.
Veterans, if you have flu-like symptoms such as fever, cough and shortness of breath, please call the Nurse Assessment Line at 540-982-2463 and follow the prompts before you visit your local medical center or clinic.
As of March 18 non-essential procedures have been postponed for a minimum of 60 days. Staff are calling patients with scheduled procedures to discuss care plans and appointments. The staff is reviewing all non-emergent and non-urgent surgical procedures to minimize, postpone, and reschedule those procedures.
On Monday, March 9, 2020, at 7:00 a.m., Salem VA Medical Center (SVAMC) instituted a new arrival and screening process to help protect and minimize the impact of COVID-19 (Coronavirus). Access to the SVAMC campus is limited to two entry points to enable questionnaire screening by staff. Entry will be 24/7 through the West Gate (closer to East Salem School; and Monday-Friday from 7 a.m. to 5 p.m through the entrance to the Virginia Veterans Care Center, both located on Roanoke Boulevard. All patients coming to the facility for an appointment should allow additional time as we expect some delays. Screenings will also be conducted at our VA Community Outpatient Clinics. This process will be in place until further notice and we appreciate your patience.
We strongly encourage patients who have flu-like symptoms or concerns to call their primary care team at (540) 982-2463 and follow the prompts before they come to the facility. Veterans who are registered in the MyHealtheVet program may reach their provider team through secure messaging. You may also wish to speak with them about treatment through VA Video Connect.
Veterans' health is our top priority and we appreciate your help in limiting the spread of viruses. For more information about the Coronavirus, please read the latest information at: https://www.publichealth.va.gov/n-coronavirus/.
URGENT CARE INFORMATION:
Urgent cares provide easy access to quality health care for the times when your primary care physician’s offices are closed.
Veterans must have been seen in the VA system or by a VA community care provider within the last 24 months in order to use this benefit. If a Veteran arrives at an urgent care network location and has any difficulty receiving care, they can call 866‑620‑2071 to receive assistanceLearn more, click HERE Learn more »
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